Aligning Finance, IT, and Operations in 90 Days

Aligning Finance, IT, and Operations in 90 days isn't about radical overhaul, it's about creating a Shared Reality. These functions OFTEN experience the Same Problem differently.

First 30 Days: LISTEN DEEPLY. Map the actual process, not the theoretical one. This reveals friction points everyone feels but interprets differently. In one manufacturing role, Finance blamed IT for billing delays, Operations pointed to delivery issues. Once we mapped the real flow, the root cause became obvious: unreliable scanning triggered manual workarounds. Suddenly, all teams saw the same process and the Conversation CHANGED.

Next 30 Days: DRIVE ALIGNMENT. Define shared priorities, data requirements, KPIs, and ownership. Under one global project, teams aligned on one KPI: “Days to Invoice After Delivery.” Finance set data rules, Operations committed to same-day confirmation, IT automated validation. With CLEAR Ownership, everyone moved in the Same Direction.

Last 30 Days: SHOW MOMENTUM. Pick one visible, high-impact process and fix it together. A logistics client targeted customer master data as the main source of disputes. In 30 days: SHARED Intake, Automated VALIDATION, Weekly Reviews. Disputes dropped 40%. One win changed the tone of the entire program.

Cross-functional alignment doesn't start with technology or restructuring. It starts with shared reality, shared language, and shared wins.